Because each session and experience is thoughtfully designed and prepared in advance, your time and mine are both reserved specifically for you. To honor the planning, coordination, and resources involved, the following policies apply to all private sessions, team experiences, and retreats.

Rescheduling

Appointments may be rescheduled with a minimum of 48 hours’ notice. Requests made with at least 48 hours’ notice may be moved to a new date based on availability.

Cancellations

Cancellations made with less than 48 hours’ notice will result in the forfeiture of any deposits or payments made. This includes private sessions, group bookings, and retreat-style experiences.

Deposits & Venue Fees

For experiences that require third-party venues or external vendors, any associated deposits or fees are non-refundable and cannot be guaranteed, as these costs are secured in advance on your behalf.

Planning & Preparation

Each engagement includes dedicated preparation time, scheduling, and operational coordination. These policies ensure that the time and resources reserved for your experience are respected and sustainably managed.

Professional Conduct

Active Lotus and its facilitators are committed to creating safe, respectful, and supportive environments for all participants, partners, and venues. We reserve the right to refuse or discontinue service to any individual or group displaying behavior that is disruptive, unsafe, or disrespectful to staff, facilitators, participants, or third-party partners.

Participants who are unable to follow session guidelines may be asked to step out or depart to ensure the safety and experience of the group.

Any damage to property, facilities, or equipment during a session or event will be the responsibility of the booking party and may result in additional charges.

Scope of Services

Active Lotus provides coaching, mindfulness, movement, and wellness-based experiences designed to support personal and professional well-being. These services are not therapy, medical care, or mental health treatment. If therapeutic or clinical support is needed, participants are encouraged to work with a licensed healthcare or mental health professional.

Liability & Waiver

Participation in sessions and events is voluntary. By attending, participants acknowledge responsibility for their own physical, mental, and emotional well-being. A signed waiver is required prior to participation. Active Lotus is not liable for injuries, losses, or outcomes arising from participation in sessions or activities.

We understand that emergencies and unforeseen situations can arise. If something unexpected occurs, please reach out as soon as possible and we will do our best to find a supportive solution.

Thank you for honoring the care, preparation, and professionalism that go into every Active Lotus experience.